7up Platform Privacy Notice
This page describes what we collect when you use 7up and how we keep that data protected. We at 7up collect personal information only to verify your account, process deposits and withdrawals, and comply with local regulations. Your data is stored on encrypted servers and accessed only by authorized personnel.
Our 7up privacy practices reflect regional data protection standards. We do not sell your information to advertisers or third-party marketers. Third-party processors (payment gateways, verification services) may access limited data solely to provide their service. We describe each category below, along with your rights and how to contact us if you have concerns.
This policy covers all 7up services — sports betting, live-dealer games, slot games, and esports markets. It applies whether you access 7up via desktop browser or mobile app. By registering on 7up, you consent to this privacy practice. If you do not agree, do not use our platform.
What Data We Collect on 7up
Account Registration Information
We collect your email address, phone number, and a password when you register on 7up. We also collect your full name, date of birth, and address during account verification. These details are necessary to create your account, process identity verification, and comply with local gaming regulations. Your email and phone are used to send transaction confirmations, promotion announcements, and account recovery links. You can unsubscribe from non-essential emails anytime in your account settings.
Identity and Verification Documents
Before you can withdraw on 7up, we require a copy of a valid ID (passport, national ID, or driver's license) and proof of address dated within three months. We store these documents securely and do not share them beyond our compliance team. Documents are retained for seven years to satisfy regulatory requirements. If you wish to delete your account and associated documents, contact our support team and we process deletion within 30 days (unless legal hold applies).
Payment and Transaction Data
When you deposit on 7up via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we receive transaction records showing the amount, timestamp, and payment method. We do not store full card numbers or full bank account numbers — payment processors (Stripe, our gateway partners) handle that data. We retain transaction records for seven years for audit and regulatory compliance. Your transaction history is visible in your 7up account dashboard.
Gameplay and Betting Activity
We collect data on every spin, bet, and game played on 7up. This includes the game type (Liga 1 betting, baccarat, Aviator, etc.), stake amount, outcome, and timestamp. We use this data to calculate your net loss for weekly cashback, determine tier progression, and detect fraud or system abuse. Your gameplay data is not shared with game developers or third parties. We retain gameplay logs for two years for audit purposes.
Device and Access Information
We collect your IP address, device type (Android, iOS, desktop), browser version, and login timestamp. We use this to detect unauthorized access attempts, prevent fraud, and optimize our 7up platform for your device. If you log in from an unusual location or device, we may flag the login for security review. You can view your login history in your account settings and sign out of remote sessions.
- Personal data
- Name, email, phone, date of birth, address — collected during registration and verification on 7up.
- Transaction data
- Deposit, withdrawal, and bet records — stored for seven years on 7up servers.
- Device data
- IP address, device type, browser — used for security and optimization on 7up.
- Gameplay log
- Spins, bets, outcomes — retained for two years for audit and cashback calculation on 7up.
How We Use and Protect Your Data
Data Usage and Third Parties
We use your data to operate 7up, verify accounts, process deposits and withdrawals, calculate promotions, and detect fraud. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive only the information necessary to complete transactions. Verification service providers (identity checkers) access your ID and address only for verification. We do not sell or lease your data to advertisers, brokers, or marketers.
Cookies and Tracking
Our 7up website uses session cookies to keep you logged in and functional cookies to remember your settings. We do not use tracking cookies for advertising. Third-party analytics tools (if present) do not collect personally identifiable information. You can disable cookies in your browser; if you do, some 7up features may not work. We do not use pixel tracking or web beacons to monitor you outside our platform.
Data Retention and Deletion
We at 7up retain personal data for as long as you maintain your account and for seven years afterward to satisfy regulatory requirements. If you close your account, we anonymize most data within 30 days but retain transaction records and identity documents for seven years (regulatory hold). You can request deletion of non-essential data (e.g., promotional contact details) anytime via our support team. Deletion requests are processed within 15 business days unless legal hold applies.
Your Rights and Contact
You have the right to access your data, correct inaccuracies, and request deletion (subject to legal retention periods). To exercise these rights on 7up, contact our support team via live chat, email, or ticket system. We respond to data requests within 15 business days. If you have privacy concerns, contact our compliance team at [email protected]. We do not process requests from data brokers or automated systems — all requests must come from the account holder.
International Data Transfer
We at 7up may store your data on servers located outside your jurisdiction. Our servers are encrypted and access-controlled regardless of location. By using 7up, you consent to your data being transferred internationally for processing and storage. If you do not consent, do not register on our platform. We comply with regional data protection standards and do not transfer data to high-risk jurisdictions.
Security Measures and Breach Notification
We use industry-standard encryption, firewalls, and access controls to protect 7up servers and data. Our systems undergo annual security audits. If a data breach occurs, we notify affected users within 72 hours. We provide breach details, affected data types, and recommended steps (password reset, account monitoring). Breaches are reported to relevant regulatory authorities as required by law. You can check our status page for security incidents and maintenance schedules.
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Review what we collectStep 1
We collect email, phone, name, address, ID, payment records, and gameplay logs on 7up.
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Understand data usageStep 2
Your data is used for account verification, transaction processing, promotion calculation, and fraud detection on 7up.
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Exercise your rightsStep 3
Contact our team to access, correct, or delete your data on 7up within 15 business days.
Policy Updates
We at 7up may update this privacy notice from time to time to reflect changes in our data practices, legal requirements, or technology. We notify users of material changes via email and post the updated notice on our platform. Your continued use of 7up after a policy update constitutes your acceptance of the new terms. Check this page regularly to stay informed of any changes.
Your privacy is important to us on 7up. We keep your data secure, use it only for essential services, and do not share it with third parties beyond what is necessary for transactions and compliance. If you have questions about how we handle your information — whether on sports betting, live-dealer tables, slot games, or esports markets — contact our support team. We operate across Jakarta, Surabaya, Bandung, Medan, and Semarang, and our team is available 24 hours daily.